The Sanctuary Residence, Siem Reap - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

No 18, Taphul Village, Svay Dangkum Commune, Siem Reap, Cambodia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Apsara Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Indra Grandeur Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Garden view

Shower

Bathtub

room details

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Wow Collection Room

Max:

2 persons

50 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

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Getting around

A guide to all available transportation options

City Centre

Siem Reap 1.0 km

Airports

Angkor International (REP) 7.3 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling
Golf course
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Massage
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

No 18, Taphul Village, Svay Dangkum Commune, Siem Reap, Cambodia

Map view

No 18, Taphul Village, Svay Dangkum Commune, Siem Reap, Cambodia

City landmarks

Pagoda

Angkor Wat

5.6 km

anergy Disco Manali

Pub Street

2.3 km

Museum

Angkor National Museum

1.9 km

Sivatha Rd

Market shopping

2.3 km

Gallery

Artisans Angkor

2.3 km

Krong Siem Reap

Wat Preah Prom Rath

2.6 km

Wat Bo Road

Wat Bo Temple

2.1 km

Monastery

Shrine to Preah Ang Check and Preah Ang Chom

2.1 km

Airport Rd

Royal Residence

2.1 km

Market

Siem Reap Art Center Night Market

2.6 km

Airport Road # 6

Cambodian Cultural Village

2.5 km

Prasat Suor Prat

1.1 km

Angkor Wat

Naga

1.1 km

Wat Athvear Temple

1.1 km

Between the Victory Gate and Ta Keo

Spean Thma

1.1 km

Wat Thmei

2.2 km

Theatre

Garavek Traditional Storytelling Theatre

1.3 km

Tourist Information Office

2.1 km

Theatre

Phare - The Cambodian Circus

2.7 km

Gallery

McDermott Gallery

1.1 km

The Passage Pub St Alley Old Market Area

Garden of Desire Silver Jewellery

1.1 km

Temples of Angkor

Angkor Sunsets

1.1 km

Gallery

TRIBE Cambodia

1.1 km

Krol Ko

1.1 km

Mr. Nin Tuk Tuk Driver

890 m

7 Makara Street

Aqua

980 m

Angkor Shopping Centre

2.1 km

Lucky Mall Siem Reap

2.1 km

Shopping Area

Lucky Mall

2.1 km

Mall

Angkor Trade Centre

2.6 km

Nearby

Mr. Nin Tuk Tuk Driver

570 m

Restaurants

Fame Cafe

290 m

Road 6 Near Psa Ngea Stop Light

Sayam Seafood Restaurant

260 m

National Highway No. 6 Chong Kaosou Village

Queen Cuisine Restaurant

440 m

National Road 6

Oriental Apsara Restaurant

670 m

#5 Salakonseng Village

Neary Khmer Restaurant

840 m

House No of National Road # 6

Siem Reap Sabay Sabay Restaurant & KTV

550 m

National Road # 6

Grill Wine Cafe

1.2 km

No.54

Brown Coffee

570 m

Taphul Rd

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.6

Location

7.2

Service

8.4

Dining

5.6

Sebastian

United Kingdom, December 2024

5.6/10

I had a pretty good stay overall at The Sanctuary Residence, though there are a few things that could be improved. The staff were super friendly and attentive, making me feel really welcome. However, the location is a bit out of the way, which could be a hassle for getting around. On the whole, I found it quite enjoyable, especially the pool area and spacious room, but I'd recommend keeping the location in mind when planning your activities.

Rooms

8.0

The Apsara Room was very spacious and clean, which I totally appreciated. It was comfy and had everything I needed, but the fridge seemed to lose power when I left the room, which was kinda weird.

Service

10.0

The staff were genuinely awesome and so accommodating. They were super helpful when I needed information and even went above and beyond to help after I checked out.

Location

7.0

It's located a bit away from all the hustle and bustle, which was nice for a peaceful stay, but it did mean I had to take a tuk tuk to get to the main areas. It was about a $2 ride to the city center.

Dining

7.0

The dining options were decent with both Asian and Western choices, though the western breakfast was a bit limited. Overall, the food was pretty good.

Facilities

8.0

I loved the pool area for cooling off and the gym was okay, but it could use some updates. Room service was handy, and the hotel arranged wonderful tours for me too.

Parker

United Kingdom, November 2024

6.8/10

I had a pleasant stay at The Sanctuary Residence. The staff were incredibly friendly and always offered me a cold towel upon my arrival, which was a nice touch. My room was large, clean, and had a comfortable bed. However, I did encounter some issues like inconsistent hot water and noisy surroundings due to roosters at dawn. Overall, the boutique vibe and attentive service made it a nice experience. 🌴✨

Rooms

6.0

My room was spacious and clean with all the necessary amenities, including a mini bar and safe. The bed was comfortable, though the pillows were stained.

Service

8.0

The staff were very obliging and helpful, always attentive and welcoming. They quickly resolved a few maintenance issues I had.

Location

7.0

The hotel is located just off the main road which kept it quiet. It was a short tuk-tuk ride to Pub Street and local attractions, making it convenient for exploring.

Dining

5.0

The breakfast options were quite limited and often ran out of juice. The dining experience could use some improvement.

Facilities

6.0

The pool area was clean and lovely, perfect for cooling off after a day of exploring. However, some parts of the hotel could use a freshening up.

Rosie

United Kingdom, October 2024

7.2/10

My stay at The Sanctuary Residence had its highs and lows. The location was convenient, with easy access to Siem Reap's attractions via affordable tuk-tuks. but the hotel itself felt quite dated and in need of renovations. While the staff were very friendly and attentive, the room comfort left something to be desired. Overall, a decent place for a budget-friendly stay, but it could definitely use some improvement.

Rooms

6.0

The room was spacious, but it showed signs of wear with dirty floors and old furnishings. The bathroom could have used more thorough cleaning.

Service

8.0

The staff were friendly and helpful, always offering a cold towel upon return. They were eager to assist with arrangements and gave a warm welcome upon arrival.

Location

7.0

Although tucked down a bumpy lane, the hotel was conveniently close to main areas. just a short tuk-tuk ride away from attractions like Pub Street.

Dining

5.0

Breakfast was okay but somewhat limited in choices, lacking fresh fruit and variety for Western tastes. It met basic needs, but I expected more.

Facilities

6.0

Facilities like the pool were nice, but the overall maintenance needs attention, especially the gym, which felt outdated.

Charles

United Kingdom, October 2024

5.6/10

My experience at The Sanctuary Residence was a mix of positives and some drawbacks. The staff were incredibly friendly and always willing to assist, while the location was convenient for getting around Siem Reap. However, the state of the hotel showed signs of aging and could use some renovation, especially in the bathrooms. Overall, it was a fair budget option but didn't quite meet my expectations in terms of upkeep.

Rooms

6.0

The room was spacious with a comfortable large bed, though the bathroom needed better maintenance and had some leaking issues. I noticed the air conditioning could be erratic, which was a bit discomforting.

Service

8.0

The staff were warm and helpful, making me feel welcomed throughout my stay. They were quick to assist with any issues I encountered, and my requests were met with a kind heart.

Location

8.0

I found the location convenient, just a short tuk-tuk ride to the main attractions of Siem Reap. It was nicely out of the bustle of the city, which I appreciated during the off-season.

Dining

6.0

Breakfast options were more Asian-focused, which was fine, but I found the selection could use some improvement in terms of variety and replenishment. The dining experience at the hotel's Mother Home Kitchen was decent, offering good quality for the price.

Facilities

6.0

The hotel offered useful amenities like a pool and airport shuttle, but some facilities like the bathrooms and room furnishings seemed quite dated and in need of care.

Harold

United Kingdom, October 2024

5.6/10

My stay at The Sanctuary Residence was a mixed experience. The friendly staff were a highlight, always ready to assist me. However, the hotel needs significant renovations; the cleanliness and maintenance of the pool were concerning, and the breakfast options were quite limited. Overall, while the hotel has potential, the dated facilities take away from the experience. 🌱😕

Rooms

7.0

My room was spacious and had air conditioning, but it needed deeper cleaning. I noticed a lingering foul smell from the bathroom drainage.

Service

8.0

The staff were incredibly welcoming and kind, especially Mr. Meng Hour, who truly went out of his way to help.

Location

7.0

The location was convenient, being close to the airport and within walking distance to the city center, yet it felt a bit removed from the main attractions.

Dining

5.0

Unfortunately, the dining experience was disappointing with limited options and freshness.

Facilities

5.0

The hotel had decent facilities like room service and laundry, but the pool was dirty for several days, which was a letdown.